Customs Policy

1. Scope of Policy

This policy applies to all furniture and home products, including related accessories, sold by the Jupiter Trade website within the United States. By browsing or placing an order, users agree to comply with this policy.

2. Company Information

  • Company Name: JUPITER TRADE LLC

  • Address: 3000 NE 190TH STREET, APT 308, AVENTURA, FL 33180, United States

  • EIN: 92-0922759

  • Phone: +1 5307360278

  • Email: info@jupitertradellc.com

  • Opening Hours: Monday to Friday, 08:00–18:00 (EST)

    Customers may contact us via email, and we will respond within 24 hours.

3. Product Pricing and VAT

All products sold on the Jupiter Trade website include applicable U.S. sales tax or value-added tax (VAT). The total price displayed at checkout is tax-inclusive, and customers do not need to pay any additional taxes upon delivery.

4. DDP (Delivered Duty Paid) Mode

Jupiter Trade ships products within the United States using the DDP (Delivered Duty Paid) method. All shipping-related import duties, taxes, and customs clearance fees are borne by the company. Customers do not need to handle customs procedures or pay additional fees.

5. Customs and Clearance

Before dispatch, the company prepares complete customs documentation, including invoices, packing lists, and shipping documents. Goods arriving at U.S. customs are cleared under the DDP method and delivered directly to the customer’s address.

6. Order Processing and Shipment

Once payment is confirmed, orders are processed and prepared for shipment within 1–3 business days (excluding weekends and U.S. public holidays). After processing, customers will receive an email notification along with tracking information.

7. Shipping Carriers

Jupiter Trade partners with reliable shipping companies to ensure safe delivery of furniture. The carrier is selected based on the delivery address, providing nationwide coverage and shipment tracking.

8. Transaction Currency and Payment

All prices on the website are displayed in U.S. Dollars ($). Payments are processed through a secure third-party payment platform using SSL/TLS encryption to ensure transaction security. The company does not store complete card information.

9. Invoices and Order Confirmation

After payment is completed, an electronic invoice is generated and sent to the customer’s email. The invoice includes order details, total amount (including tax), and customs information, consistent with the details displayed at checkout.

10. Customer Support and After-Sales Service

For questions regarding customs, shipping, or orders, customers may contact customer support via info@jupitertradellc.com. The company commits to responding within 24 hours and providing necessary assistance and solutions.